Make your business accessible around the clock, offering a easy and fast experience for callers across different time zones.
Virtual Agents: Fulfill Important customer service functions. Engage with customers via voice, text, chat, or email interactions.
Set up Zoom call reminders, assignments or coaching sessions. Get feedback from students/clients through quick surveys or polls.
TRIGGERS & WORKFLOWS
Student enroll: implement triggers to send a welcome email or SMS containing information, course materials and onboarding instructions.
CALL AND FORM TRACKING
Track top-performing marketing campaigns using trackable phone numbers! Calculate the ROI for your marketing efforts.
Effortlessly monitor successful marketing campaigns and lead sources. Establish credibility using IVR voice menu and directory.
Call P.O.P offers a range of tools that online educators, digital coaches, and schools can integrate into their business processes. These features optimize communication, streamline operations, enhance customer support, and create a more engaging and effective learning or coaching environment for their students, clients, or parents.
Greet callers with personalized messages, creating a professional and welcoming first impression for anyone who contacts the business.
Set-up pre-recorded information about available courses, coaching programs, and services. Callers can access details such as course syllabi, program durations, pricing, and enrollment deadlines, all through the voice menu.
Course schedules and updates: Callers can use the voice menu to inquire about course schedules, session timings, and any updates or changes to classes or coaching sessions.
Automated Reminders: Send automated reminders for important dates, such as upcoming coaching sessions, assignment deadlines, or course evaluations. Keep students on track and engaged.
Intelligent virtual agents have the ability to engage with customers through voice, text, chat, or email. They can identify customer intent and schedule appointments by asking relevant questions. Virtual voice agents also work alongside interactive voice response (IVR) systems, ensuring efficient and tailored customer service.
For example, when calling a school, the virtual voice agent will inquire whether you are a new or already enrolled student, and then direct you to the appropriate menu or agent based on your response.
Traditional and digital educators can send motivational messages, course updates, or personalized feedback, fostering a stronger sense of connection.
Automated Reminders: Set up reminders for classes, assignments, or coaching sessions.
Deliver time-sensitive promotions, special offers, or limited-time discounts to incentivize enrollment or engagement.
Mobile Learning: Deliver bite-sized learning content directly to students' mobile devices, making it easy for them to access educational material on-the-go.
Stay in touch with students or clients when managing a small or large audience.
According to Dave Roos from howstuffworks.com
"Smart dialers have various uses beyond telemarketing campaigns. For instance, schools can utilize them to efficiently notify parents and students about unexpected closures."
Triggers & Workflows
Automated triggers can be used to send personalized messages to students or clients based on their progress or milestones. Set up to send reminder notifications for upcoming classes, coaching sessions, or assignment deadlines.
Course Progress Tracking: Keep students informed about their progress within a course, notifying them of completed modules, upcoming content, or suggested actions for staying engaged.
Lead Tracking: Nurture leads by sending follow-up messages, course previews, or testimonials to encourage enrollment.
Call & Form Tracking
Track the sources of incoming calls, whether from online advertisements, social media, understand which marketing efforts generate the most leads, optimize your strategies and allocate resources effectively.
Performance Analysis: Monitor the performance of sales or enrollment calls.
Coaching staff: Review recorded calls by listening to the interactions to ensure that the sessions align with the desired coaching standards.